To deliver an unmatched experience, Uptown Appliance utilizes a rigorous screening and certification process for our technicians. Continuous investment toward our re-certification program is also necessary as new technology and updates emerge from the brands we service.

For services that require a part replacement, Uptown Appliance only uses Genuine Manufactured Components in any and every repair. Depending on your appliance brand, our components are procured from either our factory-certified vendor or directly from the manufacturer.

If your appliance manufacturer has discontinued the production of a component, we will only utilize our Factory Certified partner to remanufacture your component. Normally, we see this in Dacor, KitchenAid, and Thermador. In some situations, we may recommend you find a retailer for a new replacement if the repair and service costs exceed long-term value.

We’re committed to our customers and involved in our community. At Uptown Appliance, we’re honored for our customers’ continued support and appreciation when they share their experiences with family and friends. Please keep us in mind for your future needs, we hope you allow us to create a long-lasting relationship.